Your Questions, Answered
What is your COVID Protocol?
Please call 949.877.0034 for additional information or with any questions!
HOW EKAM YOGA & PILATES IS KEEPING STAFF AND MEMBERS SAFE
Online Pre-Sign ups are required for ALL classes.
Class sizes are limited to encourage social distancing.
Members will begin checking in no sooner than 15 minutes prior to class.
Hand sanitizing stations are provided throughout the studio.
Studios will be disinfected with a fogging machine using an EPA approved non-toxic solution before and after each class.
Each class will have a sufficient break between classes to allow for cleaning of the area/equipment.
Bring your own towels (no towel service provided).
Bring you own yoga mats (no mat rentals are available).
I've never done pilates, will I like it?
You will L-O-V-E it! We use a pretty cool piece of equipment called the Project ✘ Reformer, We have 12 reformers in our group fitness room and we also host private sessions. You will use muscles you never knew you had, and will strengthen & lengthen in a way you never have before! While we have private sessions available, these are not required to hop into a group class. The cool part is that there are plenty of modifications and variations for each exercise, so there will always be something you can do, no matter what level you are at, or what injury (or sore muscle) you are nursing.
I've never done yoga, will I like it?
Can I try a class for free?
While we don’t offer a first free class we do have some awesome new member specials which can be found on the pricing link at the top of the home page! We do have special events and community events from time to time.
What should I bring to class?
Bring your beautiful self, we will do the rest! All you need is comfortable work out clothes you can groove in. Please bring your own YOGA MAT if you are doing Yoga, we do not have them available for rent at this time. You will need GRIP SOCKS if you are doing Pilates. We have them available for sale if you forget! They are mandatory not only for cleanliness, but also to prevent you from slipping around on the reformer, especially if you plan to get sweaty!
Do you have water?
Yes we have an alkaline water filtration system by the front desk along with hot water for our complimentary organic tea station! We also sell the best alkaline bottled water brought to you exclusively by the Well Water Company. Not to mention our freshly poured Kombucha on tap!
Are there lockers and showers?
Yes! You can store and lock your valuables safely while you sweat with us! You can also shower up post work out so you can go home or back to work squeaky clean!
Should I do private sessions?
How do I purchase classes?
We work with the MindBody Software system as most fitness studios do now-a-days. Login links are found directly on our website. Please note you can book directly through your MindBody login on any browser or use your same login on our convenient Ekam mobile app. If you click on the class schedule it will also take you right to a page where you can click to book! If you click on our pricing page you can click on any of the packages that interest you and buy! Whether you have an account already set up or not, the login link will walk you through the account set up process. It’s super user friendly but if you need help navigating please feel free to email or call us! Please download our app from the app store titled “Ekam Yoga & Pilates”! We highly recommend using it as it’s super easy and mobile friendly.
Is there an age limit?
We offer group classes for anyone 16 and up. Under 16 is a case by case basis and would need parental consent. That means parents on premises for the first session.
What if the pilates class is full? How does the waitlist work?
Don’t sweat it! You will most likely get all the classes of your choice! If you see a class you want that is full, simply click on it, and confirm your spot on the waitlist. Just check your email frequently you will be notified when you get in and have been confirmed for the class! This email will go out at least 24 hours in advance since that is our cancellation policy! If you change your mind or make other plans for that time slot please remove yourself from the waitlist so you don’t forfeit your session or get charged for a no show! Its also GOOD KARMA to release the space for a fellow community member if you don’t plan on coming in!
If I am running late to pilates, should I call?
Yes please call to let us know you are on your way so we don’t give up your spot to a waiting/waitlisted member. We allow a grace period of 10 minutes maximum with a phone call to hod your spot.
If I am running late to yoga, should I call?
Yes please call to let us know you are on your way so we can let the instructor know and not give your spotr to a waiting/waitlisted member. We allow a grace period of 10 minutes maximum, with a p0hone call, so as to not disrupt the class.
Can I leave class early?
What happens if I miss a class?
Booooo! Kidding – kinda! If you can’t help it meaning you can’t cancel at least 12 hours before class then PRETTY PLEASE cancel as soon as possible even if its an hour before so that other members can get a chance to take that spot, especially in Pilates due to the limited amount of spots. If you are on a package or membership which includes a set amount of sessions, you will lose your session. If you are on an unlimited Piates membership you will be charged a no show fee of $25. If you are on an unlimited yoga membership you will be charged a $15 no show fee. Do your best to cancel and please understand our teachers are compensated based on attendance so we don’t want to charge you but it is the only way we can keep everyone accountable for their reservations since we have such a limited amount of space.
What is your cancellation policy?
Cancellation window is 12 hours before class. No exceptions. If you are on a package or membership which includes a set amount of sessions, you will lose your session. If you are on an unlimited Pilates member you will be charged a no show fee of $25. If you are an unlimited yoga member you will be charged a $15 fee. Do your best to cancel and please understand our teachers are compensated based on attendance so we don’t want to charge you but it is the only way we can keep everyone accountable for their reservations since we have such a limited amount of Pilates Reformers and spaces in the yoga studio.